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Behind this title lies a broader question around how we can more often deliver value to all our colleagues - including our bosses.
How about we keep things really simple this year? What if I was to tell you that all communication revolves around just one decision? I think it does.
What to write about at the end of the blogging year... a look into the future? A delve into the past? Or a rummage through a bag of once useful useful but now forgotten thoughts?
Feedback has to be one of the most overused and least understood words in corporate waffle. What is feedback, how do you do it well and what nonsense must be avoided.
The difference between debate and discussion is that the people in a debate are in competition to win by force: personality, logic or seniority. But achieving capitulation is not the same as gaining commitment...