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How to begin a difficult conversation

How often have you read the words CAUTION – CONTENTS VERY HOT! on the side of the cup...and then sipped the coffee anyway?

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How to manage the boss. Breaking traditions.

Behind this title lies a broader question around how we can more often deliver value to all our colleagues - including our bosses.

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One simple decision

How about we keep things really simple this year? What if I was to tell you that all communication revolves around just one decision? I think it does.

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10 Big ideas from 2014

What to write about at the end of the blogging year... a look into the future? A delve into the past? Or a rummage through a bag of once useful useful but now forgotten thoughts?

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Feedback. Myths and Realities.

Feedback has to be one of the most overused and least understood words in corporate waffle. What is feedback, how do you do it well and what nonsense must be avoided.

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